Monitoring IT infrastructure is a complicated activity, as there are multiple devices and factors involved-- each of which needs to be given its due importance. As you can see, crafting a clearly defined IT infrastructure monitoring strategy is essential to ensure your organization's IT infrastructure functions efficiently.
IT Infrastructure Monitoring Solutions
IT infrastructure monitoring challenges
While there is no doubt that having a clearly defined strategy can help your organization get the most out of every penny invested in its IT infrastructure and ensure that the business does not suffer losses due to network issues, monitoring IT infrastructure does have its challenges. This includes:
- Dealing with the complexities of a multivendor environment:
Devices from different vendors might have different critical parameters. You must monitor the critical metrics under each aspect such as bandwidth monitoring, availability monitoring etc irrespective of the vendor heterogeneity among devices and processes. - Designing proactive monitoring strategies:
For a real-time IT infrastructure monitoring strategy to be efficient, it has to be proactive. This is achieved through in-depth analysis of critical parameters and connecting the dots between inferences from multiple components to arrive at the bigger picture. - Managing licensing for multiple IT monitoring tools:
Your organization needs a unified tool that supports the various infrastructure monitoring components discussed above. In the absence of a single tool for the entire process, you'll be tasked with the additional challenge of finding the right set of IT infrastructure monitoring tools, then implementing and managing those tools' licenses to ensure that monitoring for critical devices is not disrupted due to license issues.
Monitoring IT infrastructure involves dealing with various devices and factors that play a crucial role in ensuring the efficiency of your organization's IT systems. It is essential to create a well-defined strategy for monitoring IT infrastructure to guarantee smooth operations. However, there are challenges involved in this process, such as managing the complexities of multiple vendors, designing proactive monitoring strategies, and handling licensing for various IT monitoring tools.
We offer end-to-end solution to your organization's observability needs
Our solutions encompass various IT infrastructure management and observability processes. This integrated approach provides you with in-depth visibility into the health, availability, and performance patterns of your organization's IT infrastructure components, enabling proactive detection and resolution of network faults.
A single tool for the entire IT infrastructure monitoring process
Tackles physical and virtual infrastructure monitoring, bandwidth monitoring, change monitoring, as well as log and IP monitoring and is equipped with an integrated dashboard. Our solutions provide comprehensive observability into your organization's IT infrastructure, covering all aspects of management and monitoring. This integrated approach offers deep insights into the health, availability, and performance patterns of your IT infrastructure components, enabling proactive detection and resolution of network faults. With a single tool, you can efficiently monitor your entire IT infrastructure, including physical and virtual infrastructure, bandwidth, changes, logs, and IPs, all through a user-friendly dashboard.
Multi-channel notifications
This enables you to get notified of critical alerts via multiple notification channels, including email, SMS, and Slack.
Automation of L1 and L2 fault management
Workflow helps you automate L1 and L2 fault management activities. This improves the monitoring efficiency manifold by eliminating the manual effort needed in basic troubleshooting activities. Your organization will benefit from faster fault management and reduced financial and human capital.
Enhanced Notification System
Experience the convenience of receiving critical alerts through various notification channels, including email, SMS, and Slack. This multi-channel notification system ensures that you stay informed and up-to-date on any critical alerts, allowing for prompt action to be taken.
Streamlined Fault Management
Automate L1 and L2 fault management tasks with Workflow, reducing the manual effort required for basic troubleshooting activities. This automation improves monitoring efficiency, resulting in faster fault management and minimizing the use of financial and human capital. Your organization will benefit from the increased efficiency and resource savings.
Service Categories
Consulting
After performing a high-level overview of your IT infrastructure, our experts help you to clarify your business needs, set priorities, familiarize you with the capabilities and benefits of 24/7 infrastructure monitoring, and demonstrate how to organize a successful monitoring service within your IT landscape. Consulting services involve a detailed assessment of your IT setup by our skilled professionals. We assist in defining your business requirements, establishing key objectives, introducing you to the advantages of continuous infrastructure monitoring, and providing guidance on implementing an effective monitoring solution in your IT environment.
Monitoring-as-a-Service
Monitoring-as-a-Service is designed for customers who already utilize a monitoring system but require a dedicated 24/7 team or a team extension for monitoring. After assessing your IT infrastructure, observing the existing workflows, and receiving access to the required tools, Cloud Native IT Solutions engineers perform remote monitoring of your IT operations with guaranteed 24/7 uptime and rapid reaction to alerts.
Cloud Native IT Solutions offers a comprehensive monitoring solution, tailored for clients who already have a monitoring system in place but need additional support. Our Monitoring-as-a-Service package provides a dedicated team or team extension that works around the clock to ensure your IT infrastructure is running smoothly. Our engineers will first assess your IT systems, observe your existing workflows, and gain access to the necessary tools before providing remote monitoring services with guaranteed 24/7 uptime and rapid response to alerts.
Monitoring-as-a-Solution
This service is the best fit for customers who do not have a monitoring setup and require fully managed IT infrastructure monitoring services. Within the scope of this service, our experts provide the workflow and SLA documentation, establish advanced monitoring and alerts processing systems, and conduct 24/7 monitoring and support of your IT operations.
Managed Ops
Managed Ops is designed to help you resolve complex infrastructure challenges. It combines 24/7 monitoring with full-scale L1/L2 and L3 technical support. In addition, this service can be customized with business consulting, strategic planning, reporting, managed cybersecurity services, implementation of proprietary ITSM and chatbot solutions, a dedicated IT service desk, and much more.
Total IT Support
Our Monitoring-as-a-Solution service is ideal for businesses that need a comprehensive monitoring system but don't have the resources to set it up and maintain it. Our experts will handle everything, from documenting workflows and SLAs to implementing advanced monitoring and alert systems, and providing 24/7 support for your IT operations. With our Managed Ops service, you can take your IT infrastructure to the next level. It includes 24/7 monitoring, technical support, and customizable options such as business consulting, strategic planning, reporting, managed cybersecurity services, ITSM and chatbot solutions, a dedicated IT service desk, and more. This service is perfect for businesses looking to resolve complex infrastructure challenges.